In the day to day push, pull,, challenges, service to many people, it’s easy to feel an overwhelming feeling of “just trying to survive.”
The day to day routines, the business drag, the difficult patient, unhappy staff members, worries over money - all are tough to survive.
What if your practice went from survival mode to WOW?
WOW! that patients come in and go out raving about being in your practice. WOW that you have new patients referred by happy patients. WOW that you and the team are having great fun in serving wonderful people. WOW. Just WOW.
How in the world do you get there??
A few steps to help:
First off, evaluate what you are trying to survive. In dental practice it is often stressful practice days, worries about money, staff issues.
Once you identify the difficulties, understand a mindset of peace and acceptance will help you get past and get to WOW! Honestly, you may be battling yourself. Worries are your own battle. Your disappointments are another battle. All the negative thoughts keep swirling around in your head, and multiply your worry thoughts. It gets harder, not better.
“Life is too short to spend at war with yourself. The biggest disappointments in our lives are often the result of misplaced expectations. Letting go of needless expectations is your first step to happiness. Come from a mindset of peace and acceptance, and you can deal with almost anything and grow beyond it." ~ marc and angel
What works for you? Meditation? Walking in the woods? Anything that brings you peace is good. There is a new product which changes your neural activity. It's called Touchpoints. Go to thetouchpointsolution.com.
Touchpoints are tremendously helpful to a lot of people. Touchpoints are used for autistic people, and it was discovered that they relieve stress by over 70% in people (both autistic and non-autistic) in as few as 30 seconds. The neuroscience department at Harvard has looked at how they create and change your neural pathways to, neutral to positive. How about that when you are feeling stressed out and negative??!!
Feel free to email me for more information - I am not affiliated in any way with the company; Claude and I just find them amazing - for stress, for sleep, for calm. You’ve got to try various settings to get the one that works best for you. Worth it!!
Secondly, understand that life IS difficulties and problems. They are part of this thing we call life, which is a school for our spirits to learn and grow.
Those who recognize problems as a human condition and don't measure happiness by an absence of problems are the most intelligent kind of humans we know; also, the most rare. ~ Dr. Wayne Dyer
Now, you smart you, you can start reminding yourself how smart you really, are. Happiness, as Walt Whitman said, “not in another place but this place ...not for another hour, but this hour.” This can be your purview.
I once heard someone say, when we think we are having no challenges at all, we might want to ask, “God, don’t you trust me? I love this life. Keep it coming!”
That’s life, as Frank Sinatra sang. And it’s a good ‘un!
Oh yes, we’re going for WOW. OK how about,
Focus on gratitude.
Think about your patients who love you - and there are those - YOU KNOW IT!.
Grateful that you and the team can have fun and find joy in serving wonderful people.
Grateful that you have a team.
One person can wow, but to wow continuously and consistently - get the entire team onboard.
We take turns in the morning saying the word of the day. Each team member gets a turn. It’s usually a saying, or a word.
Some days since we’ve been working on WOW, the word has been - WOW!
1,2,3: Know what the stresses are - and change the thoughts to what the joy is!
Two, accept the crazy reality that life is challenge, will always be and is supposed to be. See it as opportunity, fun, sure, challenge, but there’s good. Find it. Find the peace in your life.
And three, remember to find what you are grateful for. Thank you for all that I HAVE had, all that i NOW have, and all that I SHALL have. Thank you thank you.
WOW. Just WOW.
Dr Chris Baker
Dr. Chris Baker is Past President of the American Orthodontic Society, a pediatric dentist and teacher of orthodontics, An author, dental practice consultant, mentor, and a current or former faculty member of three U.S. dental schools, Dr Chris practices and blogs in beautiful Abu Dhabi, UAE, and glorious Texas, USA.
Text and images
© 2019 Dr Chris Baker