Love & Orthodontics
  • Love & Orthodontics
  • Online Courses
  • Enroll
  • Love & Ortho Blog
  • Love & Orthodontics
  • Online Courses
  • Enroll
  • Love & Ortho Blog

Yes!  Take Transfer Orthodontic Patients!  (Most of the Time)

12/14/2016

0 Comments

 
Picture
Dr. Chris Baker's groundbreaking book, Your Child's Smile, is a guide for dentists treating children, orthodontists, and for parents concerned with their child's dental health. 
Picture
Dentists, you know the story: A patient comes in and you're asked to “finish” an already-begun orthodontic treatment. The mother says, “We only have four months left,”  or something like that.

So, you look at the patient, wanting to please the parent, and wanting to take the case (you ARE in business to make money as well as care for patients).

Yet you think, “I have NO idea what this patient’s remaining treatment will entail - it sure looks like a lot more than four months, and I don’t know where they started.” When you look at the records the parent presents you, they are not a lot of help. 

You hate to commit to anything just yet.  What do you do right now, as the mother and her cute little girl are waiting to hear your response???

What you do know:
  • There is a patient sitting in your chair, whose parent wants you to treat her.
  • They seem nice. (If the parent seems to be unsure, unhappy, demanding or difficult, obviously you have poor or no chance at a therapeutic relationship, so don’t take the case - * see my note below.)

What you don’t know (the "Accursed Unknowns"):
  • What the REAL starting point was
  • How the patient's teeth have responded.
  • How compliant the patient has been with plaque control, appointments and wear of appliances…
  • What the mom’s expectations of you really are, so you have no idea if you can meet those expectations. (Or, if you even want to try.)
  • How much treatment time truly remains, in your hands.

*Note:  It’s important for you to understand, that you can ONLY do a great job for your patients if you can love them as you interact and treat them. This goes for patients AND parents. So, if the parents’ needs, personalities and expectations are not easy for you to meet and love, it will be very difficult for you to treat them.

It is best for both you and your patients and their parents, that you work to identify if the relationship can work, or if it may not.  Do NOT take them on as patients if you have doubts.  

So, as to transfer orthodontic patients. The typical answer by many-to-most orthodontic practitioners, to a transfer patient/parent is something along the line of “I don’t take transfer patients,” or “We’ll have to take the braces off and start over,” or “I have no idea what your previous practitioner was doing/thinking…”

Why this answer?  Because of the “Accursed Unknowns” and our own "inside-the-box" thinking.

The problem with us and orthodontics is that, as engineers and artists, we get so stuck in our idea of what we've learned and what our "system" is, that we have a hard time thinking "outside our box." 

The dentist's approach to orthodontics is often so formulaic that he/she never looks outside the box.  Sometimes the best treatment for an orthodontic patient IS outside that box.  

In my next blog, I will tell you what to do as the mother and cute girl are waiting to hear your response, to wit, how to how to take (most) transfer orthodontic patients and enjoy them; how to charge them so they don’t feel taken advantage of; and you don’t feel taken advantage of; and how to work with and communicate the unknown amount of treatment time left.
0 Comments



Leave a Reply.

    Picture

    Dr Chris Baker

    America's most-trusted teacher of orthodontic continuing education, Dr. Chris Baker has practiced and taught for more than 30 years, and is a current or former faculty member of three U.S. dental schools.  She is a pediatric dentist, author, blogger, dental practice consultant, and mentor.  Dr. Chris is also Past President and Senior Instructor of the American Orthodontic Society.  She is based in Texas, USA, but lectures around the world.

    Categories

    All
    Abu Dhabi To Texas
    Dental Practice Freedom
    Life & Home
    L & O TV
    Orthodontics
    Pediatric Dentistry
    REAL Brief

    Archives

    January 2023
    December 2022
    November 2022
    October 2022
    September 2022
    August 2022
    July 2022
    June 2022
    May 2022
    April 2022
    March 2022
    February 2022
    January 2022
    December 2021
    November 2021
    October 2021
    September 2021
    August 2021
    July 2021
    June 2021
    May 2021
    April 2021
    March 2021
    February 2021
    January 2021
    December 2020
    November 2020
    October 2020
    September 2020
    August 2020
    July 2020
    June 2020
    May 2020
    April 2020
    March 2020
    February 2020
    January 2020
    December 2019
    November 2019
    October 2019
    September 2019
    August 2019
    July 2019
    June 2019
    May 2019
    April 2019
    March 2019
    February 2019
    January 2019
    December 2018
    November 2018
    October 2018
    September 2018
    August 2018
    July 2018
    June 2018
    May 2018
    April 2018
    March 2018
    February 2018
    January 2018
    December 2017
    November 2017
    October 2017
    September 2017
    August 2017
    July 2017
    June 2017
    May 2017
    April 2017
    March 2017
    February 2017
    January 2017
    December 2016
    November 2016
    October 2016

    RSS Feed

    Text and images
    © 2022 Dr Chris Baker